FAQ

FAQ

Frequently Asked Questions

🚗 Booking & Services
How do I book a ride?
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You can book a ride through our website by filling out the booking form with your pickup location, destination, date, and time. You’ll receive a confirmation email with your booking number immediately after completing your reservation.

Can I modify or cancel my booking?
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Yes, you can modify or cancel your booking up to 24 hours before your scheduled pickup time. Please use your booking number and email to access your reservation through our booking status page.

What types of vehicles are available?
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We offer a range of vehicles including sedans, SUVs, and vans to accommodate different group sizes and luggage requirements. All our vehicles are modern, clean, and well-maintained for your comfort.

💳 Payment & Pricing
What payment methods do you accept?
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We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and digital payment methods. Payment is processed securely at the time of booking.

Are there any hidden fees?
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No, the price you see during booking is the final price. It includes all taxes, tolls, and service charges. There are no hidden fees or surprise charges.

✈️ Airport Transfers
Do you track flight delays?
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Yes, we monitor all flight arrivals in real-time. If your flight is delayed, your driver will automatically adjust the pickup time. There’s no need to contact us unless you need to make other changes.

Where will the driver meet me?
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For airport pickups, your driver will meet you in the arrivals hall with a sign displaying your name. You’ll receive the driver’s contact information and meeting point details via SMS before your arrival.